Bend-based telecom company BendTel is proud to welcome Alec Pacheco. As a senior account executive in BendTel’s sales team, Pacheco is responsible for developing customized solutions and providing a consistently outstanding level of customer service. With over 7 years of experience in customer care, Pacheco has played a key role in all aspects of the buyer’s journey. From sales and customer service to support and delivery, Pacheco is keenly aware of the importance every stage plays in the customer’s experience.

In order to help businesses select the right technology, Pacheco recognizes that a deep understanding of their specific needs and budget is required. Which is why he respects BendTel’s approach to providing tailored services for customers, versus a “one-size-fits all” solution. Pacheco’s professional passion for creating connections and building trust allows him to develop long-lasting relationships with his clientele. Whether Pacheco is sharing a bright idea or introducing a new concept, sparking “light bulb moments” with clients is his favorite part about working in sales.

Pacheco has been deeply rooted in Central Oregon since 1999. He is an alumnus of Mountain
View High School and holds a Bachelor of Science degree from Oregon State University with a
minor in Chemistry. When Pacheco isn’t connecting businesses with the best technology available, he enjoys recreating outdoors and spending time with his wife and two kids.