Question: I manage a production facility that makes automotive parts. We invest a lot of time and resources in hiring. What are some tips for building a strong company culture and investing in our team members after they are hired?​

A: Thank you for your question. Building a strong company culture is essential for retaining skilled employees. Here are some actions you can begin to implement: 

1. 1. 1. Define and Live by Core Values: Establish clear core values that reflect your business’s mission and vision. Ensure all employees understand and embody these values, fostering a sense of shared purpose and direction. 
   2. 2. Emphasize Safety and Quality: Prioritize safety and quality as core values. Regularly train on safety protocols and quality standards, and recognize those who uphold these values to show your commitment to employee well-being and product excellence. 
   3. 3. Provide Clear Career Pathways: Outline career advancement opportunities and offer training and certification programs. This motivates employees to develop new skills and advance within the company. 
   4. 4. Implement Continuous Improvement Programs: Engage employees in initiatives like lean manufacturing — encourage their input on process improvements to create a more efficient and satisfying work environment. 
   5. 5. Offer Competitive Compensation and Benefits: Ensure your compensation and benefits packages are industry-competitive. Include performance-based incentives, health care, retirement plans, and wellness programs. 
   6. 6. Foster Open Communication and Teamwork: Promote open, transparent communication at all levels. Hold regular team meetings, provide constructive feedback, and create a team-oriented environment through team-building activities and cross-functional projects. 
   7. 7. Recognize and Reward Contributions: Implement a recognition program to acknowledge employees who excel. Use awards, bonuses or public acknowledgment to show appreciation for their contributions. 
   8. 8. Support Work-Life Balance: Offer flexible scheduling options to help employees manage their personal and professional lives. Consider family-supportive programs like parental leave or child care assistance. 

Central Oregon Community College has a Small Business Development Center that offers free, confidential professional business advising and a variety of low-cost courses to help entrepreneurs through the business lifecycle: cocc.edu/sbdc.