Shannon Ostendorff


Shannon Ostendorff, the City of Bend Utility Department Operations and Maintenance Manager, is passionate about protecting public and environmental health. She is the current Past President of the tri-state non-profit Pacific Northwest Clean Water Association (PNCWA), and is a Level 4 Certified Operator in both Wastewater Treatment and Collections. Recently Shannon helped start the mentoring program for the PNCWA, including specific opportunities for young professionals, and women in water. Her work as a sanitary engineer positively impacts every person in Bend, and she has used her creativity to expand knowledge of our water systems to residents in an integrated manner. In her free time she enjoys volunteering with MBSEF and spending time in the mountains with her family, skiing, camping,hiking or mountain biking.



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  1. Christy CJ McQuillen says:

    What a wonderful surprise and well honored nomination.

    I’m extremely grateful and fortunate to work with Shannon Ostendorff on numerous business ventures as a coworker within the City of Bend Public Works. She is a well respected team player, great leader, innovative, creative, resourceful, empathic to the communities concerns and needs while remaining upbeat and prismatic that is infectious and delightful. Every turn of the way and without hesitation, Shannon always greets you with a joyous hello and offers mentoring in times when its needed.

    A true community asset with a wealth of knowledge Bend residents should be very proud of.

    I echo Lisa Goodman’s comment; I hope the Chamber will strongly consider Shannon as Woman of the Year. Shannon is most deserving of this recognition.


  2. Sarah Max says:

    Kudos for recognizing this amazing, resourceful and passionate professional. Shannon is a true asset to our community and an inspiration for all of us!

  3. Libby Barg says:

    I have worked with Shannon Ostendorff on utility projects in Bend and know her through her leadership position with the Pacific Northwest Clean Water Association (PNCWA). She is a well respected engineer and a great leader for her staff and others in the water business. Her dedication to the industry and the City of Bend results in top quality service for Bend residents and businesses.
    To put Shannon’s professional success in perspective, there are 2,136 certified wastewater operators in Oregon. 30 have both Level 4 (the highest level of certification) Wastewater Treatment and Collections certifications. Shannon is one of three women on that short list.

  4. Lisa Goodman says:

    I’ve been friends with Shannon since we were 10 years old. What her nomination doesn’t capture is the extreme adversity she had to overcome as a child to get where she is now, and the challenges she has continued to face professionally in the mostly male-dominated field of engineering. In spite of–or perhaps because of–her upbringing, she sees every obstacle as an opportunity. She is brilliant, resourceful and has the most exhausting work ethic of any person I’ve known. All of this on top of being a warm, generous and loving friend and mother.

    I hope the Chamber will strongly consider Shannon for Woman of the Year. While Shannon will surely share the stage with many great women in this community, I can say confidently she is the most deserving of this recognition.

    Thank you.

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