Precision Body & Paint of Bend would like to congratulate Eric Birky on his new position as estimator. Eric originally started out with Precision as a customer service specialist. Eric’s experience as liaison between customers, technicians and insurance companies has prepared him well to transition into this new role.
Eric grew up working in his father’s body shop in Santa Rosa, California where he developed his skills for painting and repairing vehicles. Over the years Eric has earned certificates from PPG Industries, Cessna Aircraft Company & I-CAR.
Eric’s background in collision repair, an ability to ask the right questions and attentive listening skills, help take the stress out of your post-collision experience. He believes transparency is the key to a positive customer interaction, citing Precision’s unique estimating process, which breaks things down into a detailed repair plan that provides a part-by-part visual overview of the work to be done. Eric feels sharing this information with customers visually empowers and informs them about what to expect throughout their repair process.