Due to today’s broad scope of competition, pricing, and constant organizational change, excellent customer service is a must to gain advantage over the vast competition. We cannot control the competition’s pricing, product and service quality, and inventory but we can control how we service our customers and the relationships we maintain. The only way a company can distinguish itself from the competition is by every employee providing excellent customer service. People will continue to buy from those they trust and with whom they share a positive relationship. This workshop will focus on taking your organization to the next level of customer satisfaction and creating customers for life.
- Learn more about the importance of outstanding customer service
- Strategies for creating a customer centric culture within your organization
- Tips for increasing customer loyalty by providing next level service
When: Nov. 3, beginning at 7:30 a.m.
Where: Hampton Inn & Suites, located at 730 SW Columbia Street in Bend.
Learn more: creating-a-culture-of-service